Maximize Your Business With An Ultra-Loyal, Super-Confident Team
Dear Retailer,
It was supposed to be my day off. I was just 27 years old and I should have been spending the day on the beautiful Grand Haven beaches, but instead I was in the surf shop directly across from my store peeking out the window through a rack of bikinis.
I was spying on my staff.
And, you guessed it, I didn’t like what I saw. The store was full, but my employees were huddled behind the counter talking to each other, completely ignoring the customers.
I had a crew of smart, capable people who I thought were going to be great – but they weren’t. They were hit and miss, middling at best. My first reaction was frustration, even anger. But I quickly realized…
It wasn’t their fault, it was mine.
I looked myself in the mirror and asked, “Bob is this what you want? Stress? Frustration? A lackluster customer experience? A mediocre business?”  
It wasn’t.
What I wanted was a team who treated the customers with the same care and attention that I did. A team who knew what to do and how to do it. A team that didn’t need to call me to put out every fire and could handle every problem thrown at them.
But I hadn’t done my job. I hadn’t given them the training they needed to be successful on the floor.
Creating that culture of excellence seemed nearly impossible until, after years of trial and error, I perfected a training process that turned my rag-tag crew into rockstars.  This process is exactly what you’ll learn in…
Dream Team University
A Dream Team gives you confidence that every customer is getting the stellar experience they deserve. A Dream Team gives you the freedom to leave your store for days, weeks, even months at a time without worrying about the wheels falling off. A Dream Team puts more money in the bank.
A Dream Team is your biggest competitive advantage over big box stores, Amazon, and big online brands.
If you’re ready to build your own Dream Team, you’re going to love this two and a half-day LIVE virtual workshop!
During Dream Team U you will...
  • Get clear on what YOUR dream team looks like – every business is different, and you need a custom plan that reflects the unique needs of your business.
  • Learn the 5 fundamental parts that every retail training program must include – you may be missing some of these!
  • Understand the small details that make or break your training program – these could be holding you back right now.
  • Shortcut the project so that it’s faster and easier - the templates and tools you’ll get have already done a lot of the heavy lifting for you.
  • Leave with a first draft of your Dream Team training program – once you’ve got your ideas thought through, organized, and documented, the rest is easy.
There are so many elements that go into being a great retailer but dealing with your employees is often the most frustrating, mentally draining, and just plain difficult part of running your business. It takes more time and energy than buying, more than creating displays, more that coming up with great marketing ideas.
But having a dream team in place is critical to your long-term success. So if any of this sounds like your team…
  • A few of your employees are fantastic but the rest are ho-hum.
  • Your people are friendly but can’t skillfully engage your customers.
  • You’ve got “Roomba employees” who glide out from behind the counter, ask, “Can I help you?” and then quickly re-dock when the customer replies with the inevitable, “Just looking.”
  • They are always calling or texting you, often with the same questions over and over again.
  • You’re constantly putting out fires.
  • The to-do list never seems to get done.
  • They are taking up too much room in your head (and maybe even interfering with your sleep.)
  • New hires hit your floor before they really know what they’re doing.
  • Your team’s lackluster performance is costing you sales.
  • Too many people quit because they’re not confident, happy, and fulfilled in their work.
Then you need to be at Dream Team University!
Join the Class
Dream Team University is a two-and-a-half-day LIVE virtual workshop. You’ll get to connect with Bob and Susan, ask questions, network with your fellow retailers, and leave with a solid first draft of your training program. You’ll also get access to the recordings in case you have to miss a class, plus you’ll get the retail-specific templates and tools you need to get the job done.
Date & Time
Monday, February 27th from 12:00 to 5:00 pm Eastern Time
Tuesday, February 28th from 12:00 to 5:00 pm Eastern Time
Wednesday March 1st from 12:00 to 3:00 pm Eastern Time
How much would it be worth for you to have a team of retail rockstars? A team that gives every customer amazing service AND never misses a sale? A team that knows exactly what to do and how to do it, saving you time, stress, and hassle? A team that performs as well when you’re away as they do when you’re in the store?
Would it be worth $5,000? $1,000? $500? Absolutely it would be – even in just the first year. But the training program you create in Dream Team U will keep working for you year after year, becoming the foundation of a culture of excellence in your store.
But we really, really want you to have this powerful program, so the registration is a no-brainer $199!
Yep. That’s all. No catch. You get everything for just $199.
And if, at the end of the first day, you aren’t thrilled, just call the office and we’ll give all your money back – guaranteed.
Why the guarantee? Because I know this works. It worked for me in my retail business. I trained hundreds of employees, mostly teenaged boys, in multiple locations and I got the results you’re looking for.

Looking forward to seeing you in class during Dream Team University!

Bob Negen

P.S. If you want to stop fretting about your team and start enjoying your store and your life to its fullest, sign up today!
"You don't know how much I wish we had found you 20 years ago.  We are self-taught and believe me it was a high-stress struggle.  We could have been double the size we are with all the knowledge and energy we would have gleaned from WhizBang! Retail Training."
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Margaret Flaherty
"I may not be doing all the things right, but I'm definitely doing more of them right than I would be without all your advice! Thank you for everything you, Susan and everyone on your team give to the small business community. I feel very fortunate to have found WhizBang! so early in my business, I think it's helped propel me forward a lot faster than it would have without you guys! "
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Elaina Stanley
"Throughout my life there are a handful of people who have positively affected the trajectory of my life and business, Bob and Susan Negen are included in these gurus. I am forever grateful. "
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Stuart Pressman
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