Retail Training For Stores Big, Small,
and Everything In Between
Learn how our team can help your retail business reach its potential
Proven Ideas To Help You Make More Money & Run A Successful Retail Store
Understanding the best practices for running a retail business is the foundation for success in your store… and a happy life. The retail training products below will help you transform your independent retail store into everything you want it to be. They will make your store more fun and more profitable. Check them out!
The Single Most Comprehensive Resource For Independent Retail Store Owners!
The 11 Essential Retail Skills Together In One Comprehensive System: Designed For Retail Store Owners and Managers you need to know about running a super-successful retail business in one complete, easy-to-use program. Filled with proven ideas that work for today’s independent store owner. It’s like an MBA for retailers. Get yours today!
All Your Employee Training... All In One Place!
If you’re ready to have better employees and happier customers, a store that runs on rails, and more money in the bank – all with less stress on you – then you’re going to love the all new Retail Sales Academy PLUS.

The Retail Sales Academy Plus combines best-in-class retail training for your retail employees PLUS the ability to create a CUSTOM training course for your own store.

Sign-up to get FREE Expert Retail Tips And Information Delivered to your Inbox Every Week...
Every Wednesday we will email you a helpful success tip for running your retail store. Just signup below to start getting WhizBang! Retail Training's Tip of the Week. You'll be glad you did!
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2023 Retail Success Summit
The World’s Largest, Highest-Impact Business Conference For Independent Retailers!
June 12 & 13, 2023
Coming Up With Ideas For Your Social Media Driving You Crazy?!
At the end of a long day, the last thing you have energy for is coming up with ideas about what to post on social media. That’s where our FREE WhizBang! Social Media Matrix comes in. It’s easy to use and will help you quickly come up with 100+ content ideas that can be used in thousands of different combinations. Use this matrix over and over again and say goodbye to social media frustration. Get it now for FREE!
FREE... Yet Amazing Resources for Independent Retailers
Real Retail TV
Welcome to RealRetailTV, where you’ll learn simple, straightforward and tested strategies and tactics to help you run a better business, have more fun and make more money.  New episodes released weekly!
our team of content creators 
They say 'the more you tell, the more you sell' which is true... but only if people actually read what you write. People read text that's punchy, interesting and helps them make a good buying decision.
& a little bit of secret magic
They say 'the more you tell, the more you sell' which is true... but only if people actually read what you write. People read text that's punchy, interesting and helps them make a good buying decision.
Trusted By Retailers Everywhere
Don't just take our word for it... hundreds of independent retailers around the world have benefited from our retail training programs.  Here are just a few...
"You guys are amazing! Thank you so much. I feel so much more prepared for the Holiday Season."
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Rosa V. Harris
"You don't know how much I wish we had found you 20 years ago.  We are self-taught and believe me it was a high-stress struggle.  We could have been double the size we are with all the knowledge and energy we would have gleaned
from WhizBang! Retail Training."

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Margaret Flaherty
"Throughout my life there are a handful of people who have positively affected the trajectory of my life and business, Bob and Susan Negen are included in these gurus. I am forever grateful. "
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Stuart Pressman
Over 40 Years of Combined On-The-Floor Retail Experience
Over twenty years ago Bob and Susan Negen founded WhizBang! Retail Training to help retailers, store owners and managers get the nuts-and-bolts skills they need to run a successful business. In those twenty+ years they have worked with hundreds of thousands of retailers, developed numerous courses for retail owners, managers and employees, written a best-selling book on retail marketing, and created the world's largest educational conference for independent retailers, the Retail Success Summit.

Bob and Susan’s skills and real-world perspective come from over 40 years of combined on-the-floor retail experience. Bob founded the Mackinaw Kite Co., an award winning chain of kite and toy stores, and ran them for 19 years. Susan started her retail career as an executive at Bloomingdale’s and Macy’s, before she joined Bob at the Mackinaw Kite Co.

Together they have a knockout one-two punch of sophisticated big business skills and street-smart small business experience.
A DEDICATED team of people... here to help you and your store succeed!
Bob always says, “Hire for Attitude, Teach Skills.” We were lucky enough to recruit top-notch attitudes AND skills in each of our team members.


Partnering With the Best
We partner with some of the best companies in the business, but more than that, we partner exclusively with companies that are just as dedicated as us in supporting independent retailers like you!
Get our team working for you...
Ready to get started?  Our team is standing by and ready to support you and your store!  Give us a call, or shoot us an email and lets get your retail store moving on the path to retail success.
For Retailers: Tip of the Week
Get Expert Retail Tips And Information Delivered to your Inbox Every Week
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